MadebyMardi

FAQs

 

By email:

madebymardi@creativemadnessmama.com

mardi@madebymardi.com

margaret@madebymardi.com

By phone:

(770) 639-6553; 8:00 AM – 8:00 PM EST

How are orders shipped?

USPS. Minimum shipping $3+ postage based on weight. Handling fee is $3.00 USD.

How soon will my order be shipped?

Normally within two weeks of order. All products are made custom to order. Rush orders are possible.

How can I pay for my purchase?

via PayPal
What is your Return Policy?

Satisfaction Guaranteed. If there is an error we will make it right. If not satisfied with a product, upon return purchase price will be cheerfully refunded (does not include postage). If you have any questions, concerns, or problems please do not hesitate to contact me, Mardi or Margaret at:

mardi@madebymardi.com

margaret@madebymardi.com

May I phone my order in?

Yes, you may phone in your order details. You may phone Mardi at (770) 639-6553. We will then e-mail you a summary of your order. Which you must confirm, then your order will be processed.

Do you take special requests?

Yes. Feel free to contact me and we can work together to find the best color and design for your personalized item. All questions and special requests can be handled by Mardi or Margaret via e-mail, mardi@madebymardi.com, margaret@madebymardi.com, or by phone to (770) 639-6553.

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